welcome to hazelgrove care home

Nursing Care | Residential Care | Dementia Care | Long-term Care | Respite Care | Day Care

Hazelgrove Care Home

Hucknall, Nottingham

Nottinghamshire CC Quality Audit

Hazelgrove awarded ‘Band 5’ rating
(the top rating)

Quote from the report:
“We found that during our visit, staff acted sensitively and respectfully when supporting residents with their behaviours… We observed residents smile and engaged positively with staff when they approached them.”

Read the full report

Nottinghamshire CC Dementia Quality Audit

Hazelgrove scored 100%

Quote from the report:
“The staff we spoke with had a positive approach to their work, one told us the culture of the home was “use every opportunity to change the moment for someone” and “make residents happy”… Throughout our observations we saw staff smiling, laughing and looking happy.”

Read the full report

When people come to live or stay with us here at Hazelgrove we work hard to ensure that they feel at home.

Our nurses and carers respond sensitively to the individual needs of residents and continually strive for peace of mind, well-being and quality of life for all concerned.

Whether welcoming newcomers to our home, or taking care of residents who are already part of our family, we have their quality of life, contentment and physical comfort at heart.

Activities range from garden centre visits and riverboat trips to keep fit sessions, carpet bowls and singsongs in the lounge. Religious services are held in the dining room, and we are always delighted to host concerts by local schoolchildren for those who would like to take part.

birthday party
Cheers!

Our most recent addition to the home is a reminiscence lounge which encourages residents, staff and visitors to take a trip down memory lane.

Our home-cooked meals cater for all dietary and cultural needs, with snacks and hot and cold drinks available 24 hours a day. And, just as you would expect at home, family and friends are welcome to join their relative for meals.

the reminiscence lounge
The Reminiscence Lounge

Above all, our highly experienced nurses and carers are devoted to making our residents feel both nurtured and at home, no matter how short or long their stay with us.

Other activities range from garden centre visits and riverboat trips to keep fit sessions, carpet bowls and singsongs in the lounge. Religious services are held in the dining room, and we are always delighted to host concerts by local schoolchildren for those who would like to take part.

“Thank you for looking after my mother so very well. The care you showed [Mum] was exemplary, nothing was ever too much trouble. You took the time to get to know the woman under the dementia and treated her accordingly. You all do an amazing job and certainly deserve to be valued more by society. Once again thank you."

Family of Resident, March 2013

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“Thank you for the care and support you gave my husband during his stay with you. I can’t begin to tell you how much your dedication helped [My Husband] feel safe and comfortable and how your friendly banter with him brought smiles and laughter whilst you delivered the care he needed. The warmth you extended to us all during this time was very much appreciated. Once again thank you.”

Family of Resident, March 2013

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“Throughout the past 2 years we have been much comforted on behalf of our Mum by the special sense of home and family that has been so evident at Hazelgrove. Your obvious concern for our mum’s welfare, along with the devotion, patience’s and skills of the carers has given us invaluable peace of mind. Thank you.”

Family of Resident, November 2012

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“I would like to take this opportunity on behalf of myself and my family to thank the nurses, carers, cooks, admin staff, cleaners and the maintenance man for the care and consideration you showed to [My Wife] during the time she spent at Hazelgrove. It was a comfort to us all to know she was in such good hands when we were not there and could not be with her. When we first walked into Hazelgrove there was a good feel about the place and a nice atmosphere and that was always the case. We cannot thank you enough for that, so it only remains for me to wish each and every one of you our very best wishes for now and in the future.”

Family of Resident, September 2012

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“Thank you to all staff at Hazelgrove. You were all so compassionate and so caring to our Father. We appreciate that very much. Love to each and every one of you.”

Family of Resident, March 2011

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“Words cannot express how much we all appreciated the way you all walked alongside us. All your kindness, compassion and care made one of the most difficult journeys we all have to take so much easier to bear.”

Family of Resident, February 2011

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“I would like to express my thanks to you all, for the kindness you all showed to my Father. During his short stay with you he always praised you all for looking after him. Special thanks to the cooks.”

Family of Resident, April 2011

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“We can’t thank you enough for the care and kindness you have shown to my Father and to us. We think you are amazing people to do such a job and with such cheerfulness.”

Family of Resident, February 2011

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“We want to express our sincere appreciation to everyone for the excellent care and attention given to our Mum. It has been a great comfort to us that her time with you was so positive and she felt safe and secure. Alzheimer’s is a very difficult disease for the family to cope with, seeing the decline in a person you love so much, but we felt nurtured by you, like our loved one did.”

Family of Resident, July 2011

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“As far as we are concerned your carers deserve a medal. This work can be exhausting. You need lots of energy, patience, understanding and compassion. Thank you for your devotion in your work – you truly are special people ‘Angels from Heaven’. Your dedication has helped keep our faith in human nature in these difficult times.”

Family of Resident, July 2011

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Our other facilities include:

  • Visiting Hairdresser
  • Visiting Podiatrist
  • Library service
  • Activities Coordinator
  • Reminiscence lounge
  • Nutrition & Special diets

Please contact us for more information, or call in and see us.

Hazelgrove
Care Home Manager:
Lorraine Poundall

Contact:
Hazelgrove Care Home
(James Hudson (Builders) Ltd.)
Farley's Lane, Hucknall,
Nottingham, NG15 6DY
Tel. 0115 9680706

Download Hazelgrove's
June 2015 newsletter here

Download a fact-sheet here

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Location

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NASHICS member